Unepériode of work and stressful relationships in the workplace sedétériorent, many misunderstandings persist and lead to conflictsIn the corporate world, the employees working there have interests and butsdifférents. However, they are called to work together etsouvent as a team so that the company remains successful in unmarché very competitive. It is usually a désaccordentre two or more persons that occurs, these netenant not include everyone's ideas. Enentreprise, it is the manager who must lead a équipequi manages the conflict, because it is part of their mission. The opérations'is often delicate Itis preferable to be able to anticipate the conflict to have to éviterde the manage, as it is often a situation of disagreement quiperdure for some time. Lemanager will therefore have to demonstrate observation and listening pourdésamorcer the conflict. To do this, he will be the policy of the ostrich and analyze the situation cold Sic'is a conflict between his team and himself in a way that jeopardizes safonction, it would make sense that it be support by sonsupérieur hierarchical.
Lemanager can also make a call to an external person, such as uncoach that pourrajouer the role of a mediator.
Lemanager, therefore, will act in the capacity of arbitrator, and indicate quesont the rules of life and respect in a professional setting.
